How good are your instructions?


Giving instructions to suppliers is part of life for most of us. But the cost of not giving proper instructions could be substantial. If your supplier doesn’t understand what you want him to do then he can only guess. This may not be to your best advantage and could even be dangerous. It is exactly the same with goods forwarding and import/export projects.

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What to do if your cargo is damaged


Admittedly not all damages are as dramatic and large as this one in the English channel, but however small, they are troublesome and may result in a loss. However long we have stayed free from damage to our priced cargo, damage does remain a real risk of life and a risk that should not be ignored.

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The 5 things that your goods forwarder MUST do for you!


The costs and complexities of exporting and importing are ever increasing and there is no indication that it is going to change any time soon. There may be the odd trade agreement that may make things easier but generally there are an increasing amount of rules and regulations imposed on the importer and exporter as time goes by.

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What you need to know about transport insurance


It happens, if we want it or not! Goods get lost or damaged during transport, be it by air, sea, road or rail. What happens if they do and no transport insurance has been taken out? The financial losses can be devastating, not to speak about the loss of customers.

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How to cross the Zimbabwe border quicker


All of us, having one or the other time exported to Zimbabwe, know about the lengthy delays that may well occur at the Beitbridge border post between South Africa and Zimbabwe. How can we minimize this time and prevent additional delays?

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Why does my import cost more than I expected originally?


Imports have become more and more expensive over time and it seems that this trend is on-going. How can you be sure that what you have been quoted is what you are actually going to pay, or at least close to it?

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How to get an accurate and comprehensive shipping quotation


Do you know the feeling, you asked your forwarder for a quotation and when faced with the invoice for your consignment it is not remotely what you had expected?

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How do you know if you are using the right forwarder?


There are many so called forwarders and logistics companies in the market offering their services. How can you make sure that you have the right forwarder on your side, and not someone who will drop you when you really need them?

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Why the Incoterms® are so important when shipping


It is imperative for every international (and sometimes local) buying and / or sales contract to be ruled by the so called Incoterms®. These Incoterms® state who pays for what and who is liable to which point of the transaction. How do you make the most out of the Incoterms® 2010?

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The right questions to ask before shipping to a new customer


Before exporting or importing your first consignment there are some very important questions to ask your Forwarder. It is important that you understand the processes to be followed, how much it will cost and when to expect completion. But there are many other factors that you need to be aware of.

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